Managed IT Services
Managed IT Services
Running a small business is demanding—your IT shouldn’t be. Our expert Managed IT Services make your technology seamless, secure, and scalable, so you can focus on what matters most: growing your business.
People Need Tech...Not Headaches!
Employee Support
We can support your employees with everything from initial onboarding, to basic tech support to advanced cybersecurity training.
Managed IT Services
Help Desk Support
Network Monitoring & Management
Office 365 or Google Workspace Management
Data Backup
Server Management
Antivirus (Server & Endpoint)
Employee Onboarding
Password Management
Team Training
Employee Cybersecurity Training
Endpoint setup & management
Network printers
Essential Support Package
Network Monitoring & Management.
Tier 1 & Tier 2 Technical Support.
Device Security & Patch Management.
Monthly IT Health Reports.
Cloud Productivity Package
Office 365 or Google Workspace setup and support.
Secure Cloud Backup Solutions.
Remote Assistance for Cloud-Based Applications.
Team Training on Collaboration Tools.
Cybersecure Workforce Training Package
Cybersecurity Review
Cybersecurity Training for Teams.
Quarterly Vulnerability Assessments.
Support Plans
Essential Support Package
$50 / month per user
$200 / month per server
Cloud Productivity Package
$500–$1,000/month (includes basic training and ongoing cloud support).
Add-ons (e.g., migration): Project-based pricing, $100–$200/hour.
Cybersecurity Workforce Package
$400–$2000 (5–50 users).
Add additional users as needed
Data Backup Management
$500 / month per server
Optional Add-ons
After-Hours Support: +$200/month.
One-on-One IT Consulting: $150/hour.
Pricing does NOT include software licensing or monthly subscription costs. Software is billed separately from support.
About UsWelcome to SkillWave IT, your friendly neighborhood tech gurus! We’re a small (but mighty) team of experts dedicated to making technology feel a whole lot simpler. With decades of combined experience, we specialize in delivering top-notch tier 1 and tier 2 technical support along with laser-focused software training.We know that great support goes beyond solving problems; it's about making technology work for you. So, if you’re ready for a company that blends humor with serious expertise, you've come to the right place. Let’s tackle tech together!
2024 Terms and ConditionsWelcome to SkillWave IT (the “Site”). By accessing or using this Site, you agree to comply with and be bound by these Terms and Conditions (the “Terms”). If you do not agree with these Terms, please do not use this Site.1. General Information
Operator: This Site is operated by SkillWave, LLC
Contact Information: For inquiries, please contact us at [email protected]2. Use of the Site
You must be at least 18 years old or have parental/guardian consent to use this Site.
You agree to use the Site only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit the use of this Site by any third party.3. Intellectual Property
All content, trademarks, logos, and materials on this Site are the intellectual property of SkillWave, LLC or its licensors.
The site may display logos, content, trademarks and materials that belong to and are the intellectual property of other companies. No copyright infringement is intended and are displayed in good faith.
You may not copy, distribute, reproduce, or modify any part of this Site without prior written consent.4. User Accounts
If you create an account, you are responsible for maintaining the confidentiality of your login details.
You agree to provide accurate and complete information when registering.
We reserve the right to terminate accounts that violate these Terms.5. Privacy Policy
Your use of this Site is also governed by our Privacy Policy, which is incorporated into these Terms. For information on how we collect, use, and protect your data, please refer to our Privacy Policy6. User Generated Content
By submitting content to the Site, you grant SkillWave, LLC a nonexclusive, royalty free, worldwide license to use, modify, and display such content.
You warrant that you own or have the right to submit such content and that it does not violate any laws or third party rights.7. Prohibited Activities
You agree not to:
Use the Site for any fraudulent or unlawful purpose.
Introduce viruses, malware, or other harmful material.
Attempt to gain unauthorized access to any part of the Site or its systems.8. Disclaimer of Warranties
The Site is provided “as is” and “as available” without warranties of any kind, either express or implied.
SkillWave,LLC does not guarantee that the Site will be secure, errorfree, or uninterrupted.9. Limitation of Liability
To the fullest extent permitted by law:
SkillWave, LLC will not be liable for any indirect, incidental, or consequential damages arising from your use of the Site.
In jurisdictions where limitations of liability are restricted, our liability is limited to the maximum extent allowed by law.10. Indemnification
You agree to indemnify and hold harmless SkillWave, LLC, its affiliates, and employees from any claims, damages, or expenses arising from your use of the Site or violation of these Terms.11. Compliance with Local Laws
Users in the United States must comply with applicable state and federal laws, including the California Consumer Privacy Act (CCPA).
Users in the European Union must comply with the General Data Protection Regulation (GDPR).12. Termination
We reserve the right to terminate or suspend your access to the Site for any violation of these Terms or applicable law.13. Governing Law
For U.S. users, these Terms are governed by the laws of the United States of America, without regard to conflict of law principles.
For EU users, these Terms are governed by the laws of your EU Country.14. Dispute Resolution
Users: Any disputes will be resolved through binding arbitration.15. Changes to These Terms
We reserve the right to modify these Terms at any time. Changes will be effective upon posting. Your continued use of the Site constitutes acceptance of the updated Terms.16. Contact Us
If you have questions about these Terms, please contact us at:
Email: [email protected]
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Privacy Policy for SkillWaveITEffective Date: 11/26/2024
Last Updated: 11/26/2024SkillWaveIT (SkillWave, LLC) ("we," "our," or "us") respects your privacy and is committed to protecting it through this Privacy Policy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website SKILLWAVEIT.IO, SKILLWAVEIT.COM, use our services, or interact with us.By accessing or using our website, you agree to the terms of this Privacy Policy.1. Information We Collect
We may collect the following types of information:A. Personal Data
Includes information that identifies or can be used to identify you, such as:
Name
Email address
Phone number
Billing address
IP address
Other identifiers as defined under GDPR or U.S. state privacy lawsB. NonPersonal Data
Includes anonymized or aggregated data that does not identify an individual.C. Automatically Collected Data
We may collect information automatically through cookies, web beacons, and similar technologies, such as:
Browser type and version
Operating system
Pages viewed on our website
Duration of visits2. How We Use Your InformationWe may use your information to:Provide and manage our services
Process payments and transactions
Communicate with you regarding inquiries, updates, and promotional materials
Comply with legal obligations
Improve our website functionality and user experience3. Legal Basis for Processing (EU Residents)Under GDPR, we process your personal data based on:
Consent: When you provide consent for specific uses.
Contractual Necessity: To fulfill contractual obligations to you.
Legal Obligations: To comply with legal requirements.
Legitimate Interests: For business purposes, such as improving our services, provided these do not override your rights.4. Your RightsFor U.S. Residents (CCPA and Other Laws):
Right to Know: Request details about the personal information we collect, use, and share.
Right to Delete: Request the deletion of your personal information.
Right to OptOut: Opt out of the sale or sharing of your personal data (if applicable).
NonDiscrimination: We will not discriminate against you for exercising your privacy rights.For EU Residents (GDPR):Right to Access: Access your personal data and obtain a copy.
Right to Rectification: Correct inaccurate or incomplete data.
Right to Erasure: Request deletion of your data ("Right to be Forgotten").
Right to Restrict Processing: Limit the processing of your data under certain conditions.
Right to Data Portability: Obtain and reuse your data for your purposes.
Right to Object: Object to processing for direct marketing or legitimate interests.
Right to Withdraw Consent: Withdraw your consent at any time.To exercise any of these rights, please contact us at [email protected]5. Data Sharing and DisclosureWe do not sell your personal information. However, we may share your data with:
Service Providers: For business operations, such as hosting or payment processing.
Legal Authorities: When required by law or to protect our legal rights.
Business Transfers: In the event of a merger, sale, or asset transfer.6. International Data TransfersIf you are located in the EU, your information may be transferred to the United States or other countries. We ensure such transfers comply with GDPR using approved mechanisms like Standard Contractual Clauses.7. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless otherwise required by law.8. SecurityWe implement reasonable administrative, technical, and physical measures to protect your personal data. However, no method of transmission or storage is completely secure.9. Cookies and Tracking TechnologiesWe use cookies to enhance your experience. You can manage cookie preferences through your browser settings or our cookie management tool.10. Children's PrivacyOur website and services are not directed to individuals under 16. We do not knowingly collect data from children.11. Updates to This Privacy PolicyWe may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last Updated" date.12. Contact UsIf you have questions about this Privacy Policy or wish to exercise your rights, please contact us:SkillWave IT (SkillWave,LLC)
[email protected]