Managed IT Services

Managed IT Services

Running a small business is demanding—your IT shouldn’t be. Our expert Managed IT Services make your technology seamless, secure, and scalable, so you can focus on what matters most: growing your business.

People Need Tech...Not Headaches!

Employee Support

We can support your employees with everything from initial onboarding, to basic tech support to advanced cybersecurity training.

Managed IT Services

  • Help Desk Support

  • Network Monitoring & Management

  • Office 365 or Google Workspace Management

  • Data Backup

  • Server Management

  • Antivirus (Server & Endpoint)

  • Employee Onboarding

  • Password Management

  • Team Training

  • Employee Cybersecurity Training

  • Endpoint setup & management

  • Network printers

Essential Support Package

  • Network Monitoring & Management.

  • Tier 1 & Tier 2 Technical Support.

  • Device Security & Patch Management.

  • Monthly IT Health Reports.

Cloud Productivity Package

  • Office 365 or Google Workspace setup and support.

  • Secure Cloud Backup Solutions.

  • Remote Assistance for Cloud-Based Applications.

  • Team Training on Collaboration Tools.

Cybersecure Workforce Training Package

  • Cybersecurity Review

  • Cybersecurity Training for Teams.

  • Quarterly Vulnerability Assessments.

Support Plans

Essential Support Package

  • $50 / month per user

  • $200 / month per server

Cloud Productivity Package

  • $500–$1,000/month (includes basic training and ongoing cloud support).

  • Add-ons (e.g., migration): Project-based pricing, $100–$200/hour.

Cybersecurity Workforce Package

  • $400–$2000 (5–50 users).

  • Add additional users as needed

Data Backup Management

  • $500 / month per server

Optional Add-ons

  • After-Hours Support: +$200/month.

  • One-on-One IT Consulting: $150/hour.

Pricing does NOT include software licensing or monthly subscription costs. Software is billed separately from support.

About UsWelcome to SkillWave IT, your friendly neighborhood tech gurus! We’re a small (but mighty) team of experts dedicated to making technology feel a whole lot simpler. With decades of combined experience, we specialize in delivering top-notch tier 1 and tier 2 technical support along with laser-focused software training.We know that great support goes beyond solving problems; it's about making technology work for you. So, if you’re ready for a company that blends humor with serious expertise, you've come to the right place. Let’s tackle tech together!

Privacy Policy for SkillWaveITEffective Date: 11/26/2024
Last Updated: 11/26/2024
SkillWaveIT (SkillWave, LLC) ("we," "our," or "us") respects your privacy and is committed to protecting it through this Privacy Policy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website SKILLWAVEIT.IO, SKILLWAVEIT.COM, use our services, or interact with us.By accessing or using our website, you agree to the terms of this Privacy Policy.1. Information We Collect
We may collect the following types of information:
A. Personal Data
Includes information that identifies or can be used to identify you, such as:
Name
Email address
Phone number
Billing address
IP address
Other identifiers as defined under GDPR or U.S. state privacy laws
B. NonPersonal Data
Includes anonymized or aggregated data that does not identify an individual.
C. Automatically Collected Data
We may collect information automatically through cookies, web beacons, and similar technologies, such as:
Browser type and version
Operating system
Pages viewed on our website
Duration of visits
2. How We Use Your InformationWe may use your information to:Provide and manage our services
Process payments and transactions
Communicate with you regarding inquiries, updates, and promotional materials
Comply with legal obligations
Improve our website functionality and user experience
3. Legal Basis for Processing (EU Residents)Under GDPR, we process your personal data based on:
Consent: When you provide consent for specific uses.
Contractual Necessity: To fulfill contractual obligations to you.
Legal Obligations: To comply with legal requirements.
Legitimate Interests: For business purposes, such as improving our services, provided these do not override your rights.
4. Your RightsFor U.S. Residents (CCPA and Other Laws):
Right to Know: Request details about the personal information we collect, use, and share.
Right to Delete: Request the deletion of your personal information.
Right to OptOut: Opt out of the sale or sharing of your personal data (if applicable).
NonDiscrimination: We will not discriminate against you for exercising your privacy rights.
For EU Residents (GDPR):Right to Access: Access your personal data and obtain a copy.
Right to Rectification: Correct inaccurate or incomplete data.
Right to Erasure: Request deletion of your data ("Right to be Forgotten").
Right to Restrict Processing: Limit the processing of your data under certain conditions.
Right to Data Portability: Obtain and reuse your data for your purposes.
Right to Object: Object to processing for direct marketing or legitimate interests.
Right to Withdraw Consent: Withdraw your consent at any time.
To exercise any of these rights, please contact us at [email protected]5. Data Sharing and DisclosureWe do not sell your personal information. However, we may share your data with:
Service Providers: For business operations, such as hosting or payment processing.
Legal Authorities: When required by law or to protect our legal rights.
Business Transfers: In the event of a merger, sale, or asset transfer.
6. International Data TransfersIf you are located in the EU, your information may be transferred to the United States or other countries. We ensure such transfers comply with GDPR using approved mechanisms like Standard Contractual Clauses.7. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless otherwise required by law.
8. SecurityWe implement reasonable administrative, technical, and physical measures to protect your personal data. However, no method of transmission or storage is completely secure.9. Cookies and Tracking TechnologiesWe use cookies to enhance your experience. You can manage cookie preferences through your browser settings or our cookie management tool.10. Children's PrivacyOur website and services are not directed to individuals under 16. We do not knowingly collect data from children.11. Updates to This Privacy PolicyWe may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last Updated" date.12. Contact UsIf you have questions about this Privacy Policy or wish to exercise your rights, please contact us:SkillWave IT (SkillWave,LLC)
[email protected]